Culture @ Work

Workplace culture is the personality of a company. It is all of the company’s values, beliefs, traditions, behaviours, and interactions. It is something that you cannot see, but can definitely feel.

According to Frances Frei and Anne Morriss at Harvard Business Review:

“Culture guides discretionary behaviour and it picks up where the employee handbook leaves off. Culture tells us how to respond to an unprecedented service request. It tells us whether to risk telling our bosses about our new ideas, and whether to surface or hide problems. Employees make hundreds of decisions on their own every day, and culture is our guide. Culture tells us what to do when the CEO isn’t in the room, which is of course most of the time.”

What many people do not think about is that workplace culture exists regardless of whether the company decides to define it or let it form naturally. And to do the latter is one of the biggest mistake a company can do.

Why is it so important to design a culture instead of just letting it exist?

  • ·        A healthy and positive culture attracts talented workforce.
  • ·        A strong culture encourages engagement and interaction between employees and also impacts how employees interact with their work.
  • ·        One of many benefits of a positive culture is also happiness and satisfaction of employees who in turn perform better at their job.
  • ·        And finally, a healthy culture and satisfied employees mean a more successful company.


So, how do you create and maintain a healthy and strong workplace culture?

When hiring, you have to find out if potential new employees even fit your culture. Do their dreams, visions for the future, expectations, and beliefs align with the company’s values? Choose employees that will benefit your company and once they are a part of your company, treat them fairly, value them, provide them with any resources needed to thrive, take care of their wellness and health.

Make sure that your employees know the values and mission of the company. The values have to be clear and they have to inspire your employees. That way employees have a real sense of purpose, they feel connected to the company and consequently, do their best at their work.

Be aware of the fact that new and good decisions do not come from the company’s leadership only. It is important that managers encourage employees to make decisions on their own. Managers are mentors. Employees will not be afraid of sharing their ideas and will be more motivated to do a good job if they know their work is acknowledged and valued.

Realize that you are a team. And communication is key here. Employees, managers and leaders should interact and communicate with each other, share information, and be transparent. This way, problems that arise during work, which is inevitable in any business, get handled fast, efficiently and without leaving any bad taste among the leadership and employees.

Finally, work environment is a very important part of workplace culture. Everything from office furniture to things people place on their desks plays a role in creating a culture. If you want to know more about how can furniture and other objects in the office influence and create a workplace culture, click here.



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